Appointments

Before requesting an appointment with one of our clinicians, please take a look at our self-referrals page to check if a surgery appointment is needed for the service you require.

How to Request an Appointment

You can make an appointment in the following ways:

  • By NHS App – all our GP appointments are available on-line.
  • By telephoning the surgery on 0208 769 2566
  • By coming into the surgery

Urgent Appointments

To book a medically urgent on the day appointment please call the surgery at 08:00am.

Urgent appointment are done via telephone and if the clinician needs to see you then you can be invited in.

The receptionist will ask for some brief details about the reason for your appointment, as this helps doctors to plan and give you the best advice during the time allowed, they can also ask you to send us a photo of your skin.

Routine Appointments

  • Can be booked via Telephone or NHS app (on-line)

We release appointments at 08:00am 14 days in advance.

  • You can Consult GP online
  • This is for non-urgent queries
  • Ask about an existing conditions or medication
  • Ask for a routine blood test or discus a test results
  • Ask for a private referral

Sick note

  • If requesting a new sick note, please book a consultation.
  • For renewal, please fill out an online form
  • Sick notes are not an urgent issue and they can be backdated.

Test results

Check your results on NHS App

If you received a text asking to book, please call reception.  

Administrative query

Submit an online request

Nurse/Pharmacist/Physiotherapist/Health Coach/Social Prescriber and Care Coordinator Appointments

Please call the surgery 0208 769 2566 to book in advance.

Also see: Clinics and Services

Cancellations and Missed Appointments

If you are unable to attend your appointment, please let us know as soon as possible; this way the doctor can see another patient in need.

To cancel, you can:

  • Cancel via NHS App
  • If you receive a text reminder, please send back a text CANCEL
  • Telephone the surgery on 0208 769 2566

Enhanced Access Appointments

We offer telephone appointments at our surgery after 18.30 on Mondays and Wednesdays. We can also offer appointments in various hub clinics across Lambeth, provided by our GP Federation, Lambeth Practices.

As part of the PCN DES service, we are required to provide Enhanced Access to patients registered with practices in the PCN.

Enhanced Access is patient appointments outside core practice hours – that is between 18:30-20:00 on weekdays, and on Saturdays 09:00 till 17:00. 


NHS 111 Online in Lambeth

Patients in Lambeth can access the same urgent medical advice from the 111 phone line at www.111.nhs.uk.

111 online helps people get urgent healthcare using their smartphone, tablet or computer. People answer questions about their symptoms and receive tailored advice on what to do next and where to go. If necessary, they will also be able to speak to a nurse, dentist or GP.


Interpreter Services

If you require an interpreter, please inform us at the time of booking.


Emergencies

Outside of surgery opening hours you will be directed to the out of hour’s service, NHS 111.

If you have a medical emergency then you need to dial 999.